ACTO recommends that all its members should have specific training before working online professionally. We have listed training courses below which offer this training but we do not endorse any individual course. In addition some university counsellor training courses include modules which introduce working online. However, in line with BACP, ACTO do not believe that online work is suitable for the newly trained psychological therapist and have listed training courses which are only open to trained and experienced therapists.
Offers a variety of certificated training courses and workshops for therapists and supervisors to work online. The training provisions offer delegates the option of participating online, in either lone study (supported by the course tutor) which can be arranged at any point within a calendar year, or a second option of participating in an experiential online group course, which takes place a frequent intervals during a calendar year.
The Online Therapy Institute offers a 30 hour BACP Endorsed Specialist Certificate in Online Therapy (email, chat, audio, video and blended technologies), and a BACP Endorsed 30 hour Foundation Course in CyberCulture. Taken together for a full 60 hour training grants the student a Certified Cyber Facilitator credential. All training is held completely online, is self-paced to fit around other work and life commitments, and includes free subscription to TILT Magazine (Therapeutic Innovations in Light of Technology) and lifelong Peer Supervision encrypted forums. Includes one-to-one personal mentoring from Dr Kate Anthony, FBACP, and a rolling cohort of international students for co-learning opportunities.
Online Training for Counsellors Ltd (OLT) offer training to Diploma level for counsellors, psychotherapists and psychologists who plan to work online. Their General Certificate in Online Counselling Skills (10 weeks) and Diploma in Online Therapeutic Counselling (24 weeks) and Diploma in Online Therapeutic Supervision (24 weeks) are externally validated by CPCAB (Counselling and Psychotherapy Central Awards Body).

These courses are delivered entirely online to groups of practitioners and take place at specific times during the year – further details and course outlines can be downloaded from their website. OLT tutors are all online practitioners who have completed one or more OLT courses. They have been invited to join the tutor team for their tutoring and mentoring skills as well as their understanding of the course material.

OLT also offer workshops on specific online therapeutic skills. Some of these are in the process of becoming downloadable courses, others are delivered to groups of workshop participants. /

Relate offers an eight week online course for trained counsellors. The course is suitable for CPD and counts as 48 hours. Training and role play practice will include using therapeutic email, live chat and web cam. Learning is supported by course tutors, discussion groups and an online forum for students.
Learning is largely self paced, although group deadlines are given. Training courses take place regularly throughout the year.
Therapy Online offers 12-week certificate courses in Cybercounselling in collaboration with Canada’s prestigious University of Toronto. Suitable for continuing education credits. Small personal classes. Under £500.
From digital awareness and technology basics for the jobbing counsellor or psychotherapist, right through to full training to work online therapeutically – PWTA can provide you and your organisation with all the guidance and training you will need. For individuals we have designed a little quiz to help you assess what level of training you might need.

We can guide you about the level of training you might need, either as formal training or one-to-one mentoring designed for your specific needs. Courses start at £160.00 and are run online using a variety of formats, reflecting that different clients prefer different formats.
For organisations we can train your staff and advice you on the setting up of your online service.
To find out more please contact Philippa Weitz on +44 (0)7880 501 116, or email her at You can find out more about working online and PWT’s courses at